We are open & here to help
We are registered as COVID SAFE. Our staff ensure your safety at our practice.
We are happy that we are able to continue providing all of our dental services in accordance with the Level 1 guidelines from the Australian Dental Association.
This means:
✔ We can conduct all regular treatments and services
✘ But we cannot treat anyone who has symptoms relating to Covid-19, anyone who has travelled within the past 14 days or anyone who has been in contact with a person who has symptoms or has travelled in the past 14 days.
✘ We also cannot allow access to our practice to anyone who is not wearing a mask and practicing social distancing measures.
Please contact us immediately for treatment if you have a dental emergency.
Changes to Services
✔ CURRENT TREATMENT DETAILS
All treatments and services are currently available.
✔ Changes we have made
Our staff have been briefed and trained in infection control specific to COVID-19.
We are ensuring any shared devices, necessary to use, are disinfected after every use.
We have implemented several new procedures for patients and staff for before and during treatment, which are detailed below.
We will be enforcing all of our patients to practice social distancing and wear masks.
Our Promise
Our team is informed and on top of the daily advice from the government and the Australian Dental Association
Changes to Appointments
✔ Before your appointment
Please contact us first if you have any questions or concerns.
✔ Arriving at our building
Use the hand sanitiser at the elevators before entering the lift.
If two people are in the lift, please take the next one.
✔ Arriving on level 6
Use the hand sanitiser again before, or as you enter, our practice.
Ensure you are wearing a mask or ask our friendly staff for one.
✔ In our waiting room
Upon entering our waiting room, staff may test your temperature using a non-touch infrared temperature detector.
Please keep a social distance of 1.5 metres from all other patients and wear a mask.
✔ During your appointment
(In addition to our existing, thorough procedures of disinfecting)
We will discuss your current health status and your recent travel and social movements before commencing treatment.
Patient Care First
Your health and safety is our top priority. We will ensure your appointment is safe for you and your friends and family
Considerations
✔ Please Consider The Following
If you are feeling unwell
Contact us to discuss your symptoms or reschedule your appointment for a later date, at least 14 days.
If you have been in contact, or think you have been in contact, with anyone who has COVID-19
Please contact us to postpone your appointment for at least 14 days.
Friends and family
As we are currently enforcing social distancing rules, we may ask friends or family who are attending appointments with our patients to wait downstairs in the foyer. This will only be necessary if we are short on space during appointments.
Check
Please take the time to consider our advice regarding your health, travel and contact with other people
Questions?
✔ If In Doubt, Reach Out
We are always here to answer your questions and, in this time of daily change, it is always best to proceed with caution. Please contact our team for any questions on:
(02) 8283 6493
Don’t Delay
#ifindoubtreachout